Privacy Policy

Last Updated: November 16, 2025

Volare Video (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (volare.video), use our contact or booking forms, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We collect personal information you voluntarily submit, including:

  • Name
  • Email address
  • Phone number
  • Project details or message content
  • Booking information
  • Any files you upload or send to us for project purposes

Information Collected Automatically

When you visit our website, we automatically collect certain data through analytics and tracking technologies, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring URLs

This data is collected via tools such as Google Analytics, Meta (Facebook) Pixel, and other standard tracking scripts.

Information from Embedded Content

Our website includes embedded YouTube videos. YouTube may collect usage data according to their own privacy policies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide quotes, estimates, and project details
  • Schedule shoots and manage bookings
  • Send project deliverables
  • Improve our website performance
  • Run ads or measure advertising effectiveness (Google Ads, Facebook Ads)
  • Analyze site traffic and user behavior
  • Maintain internal records and project archives

We do not sell, rent, or share your personal information with third parties.

3. How We Share Information

We do not share your personal information with outside parties unless necessary for business operations, such as:

  • Google Drive (file delivery and storage)
  • Webflow (contact and booking form submissions)

These third parties process data according to their own privacy policies.

We do not share customer information with advertisers, partners, or other third-party companies.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic
  • Improve user experience
  • Enable Google Analytics
  • Enable Facebook Pixel tracking
  • Support YouTube playback
  • Run Google Ads and Facebook Ads

You may modify your browser settings to block or manage cookies, though doing so may affect how our site functions.

5. Data Retention

We retain all project files indefinitely for archival and reference purposes.

However, sharing links will only remain active for 3 months after project completion. After that point, files may only be re-shared upon request.

Contact information submitted through forms is retained as long as necessary for business communication and record-keeping.

6. Data Security

We take reasonable measures to protect your personal information.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed toward minors, and we do not knowingly collect information from anyone under the age of 18. If we learn that we have collected data from a minor, we will delete it promptly.

8. Your Rights & Choices

You may contact us at any time to:

  • Request access to the personal information we hold
  • Request correction or deletion of your data
  • Request that we stop contacting you

Email us at info@volare.video for any privacy-related requests.

9. Links to Third-Party Sites

Our website may link to external websites (e.g., YouTube, Google Drive).

We are not responsible for the content or privacy practices of these sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at:

info@volare.video

Austin, Texas

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